Support
Questions, bug reports or subscription issues — write to us and we answer within two business days.
Please include your device model and the app version (Settings → About in the app).
Frequently asked questions
How do I cancel my subscription?
- iPhone: Settings → your name → Subscriptions → Mobile Poker Chips → Cancel Subscription.
- Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Mobile Poker Chips → Cancel.
Deleting the app does not cancel a subscription.
How do I get a refund?
Refunds are handled by Apple or Google under their own policies. Request one at reportaproblem.apple.com or in your Google Play order history.
How do I restore my subscription on a new phone?
Sign in with the same Apple ID or Google account and tap “Restore purchases” in the app.
Do other players need a subscription?
No. Only the host needs one; joining a table is free.
The players can't see my table.
Make sure all phones are on the same Wi‑Fi network and that the app is allowed to use the local network (iPhone: Settings → Privacy & Security → Local Network).
Is this real-money gambling?
No. Chips have no monetary value; the app only counts bets for games with friends.